Privacy Policy
Last Updated: 10 NOV 2025
Company Name: LAJA LOGISTICS
Website: Lajalogistics.com
1. Introduction
At LAJA LOGISTICS, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when you visit our website, use our logistics services, or communicate with our team.
By using our website or services, you agree to the practices described in this policy.
2. Information We Collect
We collect information to provide better services and to ensure smooth logistics operations. The information we collect may include:
a. Personal Information
Full Name
Email Address
Phone Number
Company Name and Address
Billing and Shipping Details
b. Transactional & Service Data
Shipment details (origin, destination, cargo type, tracking data)
Payment and invoicing information
Delivery and pickup records
c. Technical Information
IP address
Browser type and version
Device information
Cookies and usage analytics (for website performance and experience)
3. How We Use Your Information
We use your information responsibly to ensure a smooth and transparent experience. Your data helps us to:
Process bookings, shipments, and service requests
Provide order status, updates, and tracking information
Respond to inquiries and provide customer support
Improve our website, technology, and service offerings
Send service-related notifications, updates, and promotional offers (only with your consent)
Comply with legal, regulatory, and safety requirements
4. Data Security
We take data protection seriously. All personal and shipment-related information is stored on secure servers and protected using encryption, access control, and firewalls.
Our team follows strict internal policies to prevent unauthorized access, misuse, or disclosure of your data.
5. Sharing of Information
We do not sell or rent your personal data to any third party. However, we may share limited information in the following cases:
With trusted service partners such as transport operators, customs agents, or warehousing providers — only to complete your logistics transaction.
With legal or regulatory authorities if required by law.
With IT and analytics providers to improve website performance and customer experience (with strict confidentiality agreements).
All third-party partners are required to maintain data security standards in compliance with this policy.
6. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience, track website performance, and analyze visitor behavior.
You can choose to disable cookies through your browser settings, though some features of our site may not function properly if you do so.
7. Data Retention
We retain your information only as long as necessary to fulfill our services, comply with legal obligations, or resolve disputes. When data is no longer required, it is securely deleted or anonymized.
8. Your Rights
You have full control over your personal data. You can:
Request access to the data we hold about you
Ask for corrections or updates to inaccurate information
Withdraw consent for marketing communications
Request deletion of your personal data (subject to legal or contractual obligations)
To exercise these rights, please contact us at: [Your Email Address]
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
📍 LAJA LOGISTICS
📫 Address: one lodha place, lower parel, mumbai
📞 Phone: 8928066199
📧 Email: lajalogistics1@gmail.com
🌐 Website: lajalogistics.com
